Information you provide
We may collect contact information and transportation-request details submitted through website forms. Do not submit full medical records, Social Security numbers, payment-card details, or other highly sensitive information through general forms.
How information may be used
- Respond to questions and transportation requests
- Review route and service availability
- Coordinate with an authorized rider, guardian, facility, or payer
- Improve website and service operations
- Meet legal, safety, documentation, or compliance obligations
Policy updates and contact
This policy may be updated as National Transit’s services, systems, and legal obligations develop. Official contact information will be added before public launch.